Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

Open Banking

Easily and securely share your banking information with organisations that you trust.

What is Open Banking?

Open Banking gives you, as a St.George customer, the ability to share your banking data with other parties you trust, including other banks, online.

What is the Consumer Data Right?

The Consumer Data Right is a law which provides eligible individuals or organisations with the right to request access to generic data relating to banking products and services that we offer (product reference data), as well as share data about eligible products and services that relate to you as an individual or organisation (consumer data).

The Consumer Data Right puts control of your data in your hands. In relation to the banking sector, the Consumer Data Right is referred to as “Open Banking”.

What's New for Open Banking?

On 4 August 2022, St.George commenced the implementation of data sharing for joint accounts held by individual customers. 

Key changes:

1. St.George will enable all eligible joint accounts for data sharing, consistent with the Consumer Data Right rules and obligations.

2. When a joint account is ‘enabled’ for data sharing, any account holder can authorise consent to data sharing with an Accredited Data Recipient (ADR). When the joint account is ‘enabled’, any Open Banking data sharing authorisations created by one account holder are taken to have been pre-approved by all account holders. This means that any joint account holder can authorise St.George to share data on the joint account with an ADR, without requiring further approval from any other joint account holder, when St.George receives a valid data sharing request from an ADR in respect of that joint account. This is despite any existing banking authorities that apply to the joint account (e.g., 'more than one to sign', etc).

3. Any joint account holder can at any time view the joint account's data sharing option or change it to disabled at any time through the online consent dashboard in Internet Banking. Once the data sharing is set to disabled:

(a) data sharing will cease for the joint account with respect to any existing data sharing authorisations;

(b) no joint account holder will be able to share data from that account;

(c) any subsequent request made on the online consent dashboard in Internet Banking to enable data sharing on the joint account will need to be approved by all joint account holders within a specified period of time.

Joint account holders will always be notified whenever the data sharing status of the joint account changes.

Check the updated List of Accounts (PDF 86KB), to see which account products are currently eligible for Open Banking.

Frequently Asked Questions

On 1 October 2020 St.George commenced data sharing for product reference data via our public Open Banking Product API.  The number of products available for product reference data sharing expanded on 1 February 2021 and again on 1 July 2021, in line with the Government’s phased implementation of the Open Banking regulations. Product reference data can be used by third parties to make comparisons of products and prices across the market.

On 1 July 2021 St.George commenced consumer data sharing, allowing eligible customers to share their data for in-scope products with Accredited Data Recipients (ADRs). Data sharing has been enabled for savings and transaction accounts, credit and debit cards, mortgages and personal loan accounts, some business loans, lines of credit, overdrafts, foreign currency accounts and cash management accounts for individual account holders.  Consumer data sharing gives consumers greater access to and control over their data and may improve consumers’ ability to compare and switch between products and services.

Consumer Data Right (CDR) Policy

St.George is a member of the Westpac Group.  The Westpac Group CDR Policy provides information about how St.George manages data under the Consumer Data Right. 

Consumer Data Right (CDR) Policy (PDF 1MB)

List of Accounts

This document provides a list of all St.George accounts eligible for data sharing through Open Banking.

List of Accounts (PDF 86KB)

Self-reported implementation gaps we’re rectifying

To learn more about our implementation gaps, please see the table below:

  Issue Description Proposed Resolution Date Current Status

Customer Experience (CX) Language Alignment:

Updating the data cluster language used during customer authorisation process to align with Data Language Standards for Banking Accounts. The text ‘Whom money is sent to/and or received from’ that is currently displayed to customer will be updated to ‘Who you have sent money to and received money from’, when a customer is confirming the data sharing of transaction details.

 1 November 2022 In Progress


To see the implementation gaps for Westpac Group, please check the ACCC CDR rectification schedule (under the section Major Data Holders, for Westpac).