A simple and easy way to manage your banking on the go

How to register
Help with logging in

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Helping you bank safely online

Security Guarantee

We guarantee your Internet and Mobile Banking security with St.George Secure. We continue to safeguard your financial and personal information with regular updates to our security systems.

View your statements online

You can download a statement of your recent transactions covering the last 30, 90 or 120 days - no need to wait for your statement.

Pay and transfer anytime

Transferring funds between your St.George accounts is easy. You can also transfer funds to anyone with an Australian bank account.

How to Register for Internet and Mobile Banking

Register on desktop

Step 1. Select Register. Enter your card number or account number, and date of birth - and select Continue.

Step 2. Enter your phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.

Step 3. Enter the Secure Code and select Authenticate.

Step 4. Select a Security Number and re-enter this number to Confirm. Your security number must be 4-6 digits long and cannot contain simple combinations e.g. 123456, 111111.
Select a Password and re-enter this password to Confirm. Your password must be 6-12 characters long and include at least one letter (A-Z) and one number (0-9). Special characters not permitted.

Step 5. Your registration is now complete. Ensure you make a note of your Customer Access Number (CAN). You can also choose to receive your CAN via SMS. Select Continue to banking to finish.

Register on mobile or tablet

Step 1. Download the St.George App and select Register.

Step 2. Enter your card or account number and date of birth and select Continue.

Step 3. Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.

Step 4. Enter the Secure Code and select Authenticate.

Step 5. Set and confirm your Security Number and Password. You will use these to log on to Internet Banking. Select Continue.

Step 6. Your registration is complete. Make a note of your Customer Access Number (CAN). You can also choose to receive your CAN via SMS. Select Continue to banking to finish.

Download from the App Store

Download from Google Play

Help with logging in

How do I reset my Internet Banking password?

Step 1: From the Internet Banking log on page, select Forgotten? next to the Internet Password field.

Step 2: Enter your Customer Access Number (CAN) and date of birth and select Continue.

Step 3: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.

Step 4: Enter your Secure Code and select Authenticate.

Step 5: Select and confirm your new Security Number and Password. Select Continue.

Step 6: Your Security Number and Password have been reset. Select Close.

Step 7: Return to the Internet Banking logon page.

Reset your password Reset your password

How do I find my Customer Access Number using Internet Banking?

Step 1: From the Internet Banking log on page, select Forgotten? next to the Customer Access Number (CAN) field.

Step 2: Enter your card details and date of birth and select Continue.

Step 3: Select a phone number to receive your secure code. You can choose to have it sent via SMS or voice. Select Send.

Step 4: Enter your Secure Code and select Authenticate.

Step 5: Your CAN will be sent via SMS. Select Close.

Step 6: Return to the Internet Banking logon page.

How do I reset my Mobile Banking password?

Step 1: Open the St.George Mobile Banking app and and select Logon?

Step 2: Select Need help?

Step 3: Select Forgot Security Number/Password?

Step 4: Enter your Customer Access Number (CAN) and date of birth and select Continue.

Step 5: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.

Step 6: Enter your Secure Code and select Authenticate.

Step 7: Select and confirm your new Security Number and Password. Select Continue.

Step 8: Your Security Number and Password have been reset. Select Close.

Reset your password Reset your password

How do I find my Customer Access Number using Mobile Banking?

Step 1: Open the St.George Mobile Banking app and select Logon.

Step 2: Select Need help?

Step 3: Select Forgot customer access number.

Step 4: Enter your card details and date of birth and select Continue.

Step 5: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.

Step 6: Enter the Secure Code sent to your phone and select Authenticate.

Step 7: Your CAN will be sent via SMS. Select Close.

The Detail

Before making a decision, it's best to read the terms and conditions and decide whether the product is appropriate for you.

Transaction, Savings & Investment Accounts - Banking Services Terms and Conditions and General Information &
Fees & Charges and How to Minimise Them (PDF 1MB)
Interest rates
Before using Internet, Mobile or Phone Banking, please read the St.George Internet and Phone Banking Terms and Conditions and Important Information.

Please read these documents and keep a copy. You can request a paper copy at a branch.

The advice on our website is prepared without knowing your personal financial circumstances. Before you act on this or any advice, please consider if it’s right for you. If you need help, call 13 33 30

1. Subject to Internet Banking Terms and Conditions (PDF 1MB) and Mobile Banking Terms and Conditions.

2. Card lock will temporarily stop all future card transactions on a Visa debit or personal credit card for 15 days, unless you reactivate or cancel your card earlier. This means all scheduled or recurring payments using your card details will be stopped, but any direct debits on a linked bank account will continue as usual.

3. Standard call or data charges apply.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Pay and Google Play are trademarks of Google LLC.

©St.George - A Division of Westpac Banking Corporation ABN 33 007 457 141
AFSL and Australian credit licence 233714
Read the disclosure documents